In live production this is set by your role. For the demo, explore either side.
Z
ZIZER.
Zizer · Staff
Open · 14:32
Sunday · 19 April 2026
Hello,Abdullah.
Here's what's happening right now.
Working on
3
in the bays
Waiting
2
to start next
Done
2
customer told
Staff on duty
4/6
2 free, 2 busy
Ahmed Al-Farsi
Land Cruiser · 4892 MS · Bay 01
● Live
Ceramic coating — Gold tier
68%
Started 13:15 · Rajesh K.ETA 16:15
Fatma Al-Zadjali
Patrol · 7124 A · Bay 02
● Live
Full detail + interior
92%
Started 12:00 · Suresh R.ETA 15:00
Mohammed Al-Rawahi
F-Pace · 2847 C · Bay 03
● Live
Window tinting — ceramic 70%
55%
Started 13:45 · Imran M.ETA 15:45
💡 Next free bay opens in ~28 minutes (Bay 02). A walk-in arriving now can start at 15:00.
H.E. Nasser Al-Balushi VIP
Range Rover · 0015 private
Waiting
Paint correction · 1h 30m
Bay 06
Scheduled 15:30 · 58 min waitAssigned: Suresh R.
Khalid Al-Amri
GT-R · 8821 T
Not dropped yet
Ceramic coating — Gold tier
Pending drop-off
Expected at 17:15Confirmed via WhatsApp ✓
Salim Al-Hinai GOLD
Prado · 5621 BZ · Bay 04
✓ Ready
Ceramic coating + interior clean
100%
Finished 14:18 · 14 min agoBalance: OMR 162.468
Aisha Al-Ghafri
Lexus LX · 9284 A · Bay 05
✓ Ready
Window tinting · alloy restoration
100%
Finished 13:55 · 37 min agoBalance: OMR 95.000
💡 Customer not picking up? Tap Remind to nudge them via WhatsApp. Balance is collected during handover.
Z
ZIZER.
New customer
5 active · 2 queued
Step 1 of 10Customer phone
Step 1
What's their phone number?
We'll see if they've come before.
We'll send the receipt by WhatsApp.
or
Step 2
Found them!
Is this the customer here with you?
SA
Salim Al-Hinai
★ Gold tier
8 visits2 Mar lastOMR 1,240 lifetime
or
Step 2
Let's add the customer.
Just the basics.
Already captured in step 1
Step 3
What car is it?
Pick the brand first.
Step 4
The plate number.
This is how we'll recognise the car next time.
Step 5
Let's inspect the car.
Photos from 6 angles. Mark any scratches. Protects you and the customer.
📸 Photos — tap to take photo or choose from gallery
0 of 6 photos captured
⚠️ Mark existing damage
Tap on the car diagram wherever there's a scratch, dent, chip, or other damage. Each tap adds a numbered mark — describe it and optionally attach a close-up photo. Protects both the shop and the customer.
👆 Tap anywhere on the car to add a mark
Step 6
Which services today?
Tap to add. Select more than one. Warranty terms shown per service.
Only 3 units remaining · at current usage will run out in ~2 days. Reorder now to avoid booking cancellations.
InventorySupplier: Auto Shine Trading
10 min
$
Aisha Al-Ghafri — OMR 95.000 unpaid, 12 days overdue
Invoice LM-2026-0621 (7 Apr 2026). Window tint + alloy restoration. Payment method was "at pickup" but customer left without paying.
FinanceCustomer: Silver tier
3 h
● Warnings
Review within 24 hours
5 items
!
Imran Mohammed requested leave
21 – 23 April (3 days) · reason: family event · awaiting your approval. Imran handles ceramic specialists bookings — you may need to reschedule.
Staff
2 h
$
Subscription renewal in 14 days
Your Zizer Professional plan renews on 3 May 2026 for OMR 29.000. Includes 1 branch, up to 10 staff, and unlimited bookings.
Finance
5 h
$
3 bookings have balance due at pickup
Customers: Salim Al-Hinai (OMR 162.468), Aisha Al-Ghafri (OMR 95.000), Mohammed Al-Rawahi (OMR 48.500). Total collectable: OMR 305.968.
Finance
6 h
★
3 Google reviews awaiting reply
Responding to reviews within 24h improves search ranking. Oldest is 2 days old (5-star from Fatma Al-Zadjali).
Reviews
1 d
!
Q2 VAT return preparation needed
Q2 2026 (Apr – Jun) return is due 30 June. Current collected VAT: OMR 920.384 · reconcile and export before deadline.
Finance
1 d
● Informational
For your information
3 items
★
New 5-star Google review from Salim Al-Hinai
"Best ceramic coating in Muscat. Professional service and transparent pricing. Abdullah and his team are exceptional." · Reply suggested.
5 h
✓
March monthly report is ready
Total revenue: OMR 16,840 (+14% MoM) · 247 jobs · 4.8★ avg rating · top service: Ceramic Gold · view the full report or export PDF.
2 d
★
Rajesh Kumar hit 40+ jobs this month
Performance milestone — 42 jobs completed, 4.9★ average rating, 8% upsell rate. Consider a team recognition.
3 d
Operations
Bookings& orders
Every booking — filter, sort, and export
Today
12
3 in progress · 2 queued · 7 done
This week
78
▲ 14% vs last week
Pending arrival
2
Scheduled for today
Avg ticket
OMR68.50
14-day rolling
Order
Customer · Vehicle
Service
Staff
Time
Total
Status
LM-2026-0847
Salim Al-Hinai Gold
Land Cruiser · 4892 MS
Ceramic Gold + interior
Rajesh K.
14:45 → 18:00
OMR272.318
Live
LM-2026-0846
Ahmed Al-Farsi
Land Cruiser · 4892 MS
Ceramic Gold
Rajesh K.
13:15 → 16:15
OMR194.250
Live 68%
LM-2026-0845
Fatma Al-Zadjali
Patrol · 7124 A
Full detail + interior
Suresh R.
12:00 → 15:00
OMR56.500
Live 92%
LM-2026-0844
Mohammed Al-Rawahi
F-Pace · 2847 C
Window tinting ceramic 70%
Imran M.
13:45 → 15:45
OMR68.250
Live 55%
LM-2026-0843
H.E. Nasser Al-Balushi VIP
Range Rover · 0015
Paint correction
Suresh R.
15:30 (upcoming)
OMR145.000
Queued
LM-2026-0842
Khalid Al-Amri
GT-R · 8821 T
Ceramic Gold
Unassigned
17:15 (expected)
OMR185.000
Confirmed
LM-2026-0841
Salim Al-Hinai Gold
Prado · 5621 BZ
Ceramic + interior clean
Ahmed H.
11:00 → 14:18
OMR162.468
Ready
LM-2026-0840
Aisha Al-Ghafri
Lexus LX · 9284 A
Window tint · alloy restoration
Imran M.
10:30 → 13:55
OMR95.000
Ready
LM-2026-0839
Zainab Al-Habsi
Corolla · 3321 N
Exterior wash + polish
Sanjay K.
09:30 → 10:15
OMR12.500
Done
LM-2026-0838
Yousef Al-Lawati
Camry · 4482 F
Interior deep clean
Ahmed H.
09:00 → 09:45
OMR28.000
Done
LM-2026-0837
Noor Al-Kindi Silver
X5 · 7720 Q
Ceramic Silver
Rajesh K.
08:30 → 10:15
OMR115.500
Done
LM-2026-0836
Hamad Al-Saadi
Tahoe · 9945 K
Paint protection film
Suresh R.
Yesterday · cancelled
OMR0
Cancelled
Showing 12 of 247 bookings this month
1 / 21
Operations
Customers(CRM)
248 customers · visit history · win back inactive ones
Total customers
248
▲ 18 new this month
Active (last 60 days)
134
54% of base
Dormant (90+ days)
62
Re-engagement opportunity
Avg lifetime value
OMR384
Gold tier: OMR 1,240 avg
Segmentation
Customer tiers
by lifetime value
VIP
8
Gold
34
Silver
72
Bronze
94
New
40
💡 Gold + VIP customers are 17% of base but generate 54% of revenue. A targeted loyalty push here has high ROI.
YTD
Top spenders
1
H.E. Nasser Al-Balushi
VIP · 14 visits · Range Rover
OMR3,840
2
Salim Al-Hinai
Gold · 8 visits · Prado
OMR1,240
3
Mohammed Al-Rawahi
Gold · 6 visits · F-Pace
OMR980
4
Fatma Al-Zadjali
Gold · 5 visits · Patrol
OMR820
5
Ahmed Al-Farsi
Silver · 4 visits · Land Cruiser
OMR680
● Re-engagement opportunity
62 dormant customers
haven't visited in 90+ days · combined historical value OMR 18,400
💡 Send a bilingual WhatsApp with a 10% comeback offer. Based on past campaigns, ~15% typically return (≈ 9 bookings × OMR 68 avg = OMR 612 recovered revenue).
Service profitability · gross margin per service · Excel
Staff commission report · for payroll review · Excel
Customer CRM snapshot · segmented list · CSV
Purchases & supplier bills
Track every bill you pay suppliers — input VAT auto-feeds your VAT return
This quarter
OMR3,685.000
14 bills · Q2 2026
Input VAT (deductible)
OMR184.250
5% of supplier bills · feeds your VAT return
Pending bills
3
OMR 720.000 not yet paid
Top supplier
Auto Shine Trading
OMR 1,840 this quarter
All purchases
🧾
No purchases yet
Tap "+ New purchase" to record your first supplier bill. Each bill helps you deduct input VAT from what you owe the tax authority.
💡 Why this matters: The VAT you pay suppliers (input VAT) is deductible from the VAT you collect from customers (output VAT). Recording every supplier bill here means you only pay the difference to Oman Tax Authority — saving you money each quarter.
Suppliers & vendors
Master list of who you buy from — keeps your purchase records clean
Total suppliers
0
In your business contacts
Active this quarter
0
Purchased from in Q2 2026
Top supplier (Q2)
—
—
Categories
0
Different supply types
All suppliers
🏭
No suppliers yet
Tap "+ Add supplier" to add your first business contact.
💡 Why this matters: A clean supplier list prevents duplicate entries (e.g., "Auto Shine" vs "AutoShine Trading"), gives you reliable spend reports, and saves time when recording new purchases.
Business
VAT& tax compliance
Quarter 2 — April to June 2026 · Oman Tax Authority
● Current quarter · Q2 2026 (Apr 1 – Jun 30)
VAT to pay government
OMR736.134
Filing deadline
30 June 2026
⏱ 71 days remaining
VAT you collected (OMR 920.384) − VAT you paid suppliers (OMR 184.250) = What you owe Oman Tax Authority
VAT collected
OMR920.384
From customer sales · 5%
VAT paid
OMR184.250
On supplier bills (you can deduct)
VAT to pay
OMR736.134
Goes to OTA
Invoices issued
148
All numbered, no gaps ✓
History
Quarterly returns
Period
Output VAT
Input VAT
Net payable
Filed
Status
Q2 2026
OMR920.384
OMR184.250
OMR736.134
Due 30 Jun
Current
Q1 2026
OMR842.200
OMR168.480
OMR673.720
12 Apr 2026
Filed & paid
Q4 2025
OMR768.420
OMR142.800
OMR625.620
18 Jan 2026
Filed & paid
Q3 2025
OMR689.150
OMR128.400
OMR560.750
22 Oct 2025
Filed & paid
Q2 2025
OMR612.800
OMR115.200
OMR497.600
24 Jul 2025
Filed & paid
💡 VAT growth YoY: Q2 2025 → Q2 2026 shows +50% increase, reflecting business growth. Your accountant has visibility to every filed return.
💡 Every invoice gets a number in order, and Zizer won't let anyone delete them — that's the law for tax audits.
Configuration
Tax settings
Jurisdiction🇴🇲 Oman (Sultanate)
VAT rate5% (standard)
VAT numberOM-1204-88421
VAT sinceApril 2021
Filing frequencyQuarterly
Next return due30 Jun 2026
AuthorityOman Tax Authority
Accountant access✓ Enabled (read-only)
Zero-rated items0 · none applicable
Exempt items0 · none applicable
Marketing
WhatsApptemplates & inbox
12 ready messages · Arabic and English · sent automatically
Sent this month
1,247
▲ 22% vs March
Delivery rate
98.4%
20 failed · mostly wrong numbers
Response rate
42%
524 replies collected
Active templates
12/18
6 drafts · awaiting approval
● Automation · running
8 active triggers
firing on events: booking created · ready for pickup · balance due · review request · birthday · dormant 60d · thank you · welcome
Trigger: booking_created
Booking confirmation
Active
Hi {name}! 👋 Your {service} booking at Zizer is confirmed for {time}. Vehicle: {plate}. Ready by {eta}. Total: OMR {total}.
مرحباً {name}! تم تأكيد حجزك لخدمة {service} في Zizer اليوم الساعة {time}. المركبة: {plate}. جاهز بحلول {eta}. الإجمالي: {total} ر.ع
Sent: 247Delivered: 99.1%
Trigger: status_ready
Done
Active
Good news {name}! 🚗✨ Your {car} is ready for pickup. Balance: OMR {balance}. We close at 22:00. See you soon!
أخبار سارة {name}! 🚗✨ مركبتك {car} جاهزة للاستلام. المبلغ المتبقي: {balance} ر.ع. نغلق الساعة 22:00. نراك قريباً!
Sent: 218Reply rate: 71%
Trigger: balance_unpaid_24h
Payment reminder
Active
Hi {name}, quick reminder — your invoice LM-{id} for OMR {amount} is still open. You can pay via Thawani: {link}. Thank you!
مرحباً {name}، تذكير بسيط — فاتورتك LM-{id} بقيمة {amount} ر.ع لا تزال مفتوحة. يمكنك الدفع عبر ثواني: {link}. شكراً!
Sent: 34Conv rate: 79%
Trigger: visit_completed
Thank you & review
Active
Thank you for choosing Zizer, {name}! 🙏 We hope you love the result. If you enjoyed the service, we'd be grateful for a Google review: {review_link}
شكراً لاختيارك Zizer يا {name}! 🙏 نأمل أن تعجبك النتيجة. إذا أعجبتك الخدمة، نكون ممتنين لتقييمك على جوجل: {review_link}
Sent: 189Reviews from: 23
Trigger: customer_birthday
Birthday wishes
Active
🎉 Happy birthday {name}! From everyone at Zizer, we wish you a wonderful year ahead. Here's a gift: 15% off any service this week. Code: BDAY-{code}
🎉 كل عام وأنت بخير يا {name}! من فريق Zizer، نتمنى لك عاماً رائعاً. هدية لك: خصم 15% على أي خدمة هذا الأسبوع. الكود: BDAY-{code}
Sent: 12Redeemed: 4
Trigger: dormant_60d
We miss you
Active
Hi {name}, it's been a while! 🚗 Your last visit was {days} days ago. We'd love to see you again — book this week and enjoy 10% off. Book: {link}
مرحباً {name}، مر وقت طويل! 🚗 آخر زيارة لك كانت قبل {days} يوماً. نود رؤيتك مرة أخرى — احجز هذا الأسبوع واحصل على خصم 10%. احجز: {link}
Sent: 62Returned: 9 (14.5%)
Trigger: appointment_24h_before
Appointment reminder
Active
Reminder {name}: your {service} appointment is tomorrow at {time}. Reply "1" to confirm or "2" to reschedule. Our location: {maps}
تذكير {name}: موعدك لخدمة {service} غداً الساعة {time}. اضغط 1 للتأكيد أو 2 لإعادة الجدولة. موقعنا: {maps}
Sent: 142Confirmed: 89%
Trigger: first_visit_complete
Welcome (new customers)
Active
Welcome to the Zizer family, {name}! 🌟 We've saved your vehicle profile for next time. Questions? Reply to this message — we always respond.
مرحباً بك في عائلة Zizer يا {name}! 🌟 حفظنا بيانات مركبتك للمرة القادمة. أي استفسار؟ رد على هذه الرسالة — نرد دائماً.
Sent: 18Reply rate: 67%
Manual · broadcast
Eid promotion
Draft
Eid Mubarak {name}! 🌙 To celebrate, enjoy 20% off ceramic coating this week only. Book now at Zizer. Valid until {date}.
عيد مبارك {name}! 🌙 احتفالاً، استمتع بخصم 20% على طلاء السيراميك هذا الأسبوع فقط. احجز الآن في Zizer. ساري حتى {date}.
Sent: —Scheduled: 1 Jun
Activity
Recent messages
Recipient
Template / Message
Sent
Status
Reply
SA
Salim Al-Hinai
+968 9245 7812
Booking confirmation · LM-2026-0847
14:32
Read
✓ "Thanks"
AG
Aisha Al-Ghafri
+968 9612 3355
Payment reminder · OMR 95.000
13:45
Delivered
Pending
FZ
Fatma Al-Zadjali
+968 9277 8844
Ready for pickup · Patrol
12:55
Read
✓ "On my way"
HB
Humaid Al-Busaidi
+968 9222 4488
We miss you · 10% comeback offer
10:15
Read
Pending
AF
Ahmed Al-Farsi
+968 9344 1188
Thank you & review request
Yesterday
Read
★ 5-star left
Settings
Companyinfo & settings
Your business · branding · bank details · plan
Identity
Business information
Trade name (EN)Zizer
Trade name (AR)زيزر
Legal entitySole Proprietorship (LLC)
CR number1204884
VAT numberOM-1204-88421
FoundedApril 2019
Phone+968 2244 8821
WhatsApp Business+968 9188 4421
Emailinfo@zizer.om
Websitezizer.om
Instagram@zizer_om
Google profile✓ Verified · 4.8★ (87)
Editing
Business information
Visual identity
Logo & brand colors
Z
Zizer
Logo · 512×512 PNG · last updated 12 Jan 2026
Primary colourOrange
Dark surfaceCharcoal #0f0f11
Invoice themeModern · bilingual
SMS sender IDZizer
Editing
Logo & brand
Accent
Choose your accent color
Pick the color that appears on buttons, highlights, and key actions throughout the app. Your choice is saved across sessions.
Schedule
Working hours
Saturday08:00 – 22:00
Sunday08:00 – 22:00
Monday08:00 – 22:00
Tuesday08:00 – 22:00
Wednesday08:00 – 22:00
Thursday08:00 – 22:00
Friday14:00 – 22:00
💡 Friday opens after Jumu'ah prayer. Prayer-time breaks are auto-applied to booking slots (Dhuhr, Asr, Maghrib, Isha).
Editing
Working hours
Set open/close times for each day. If you take a midday break or have split shifts, tap "+ Add break" to add another time block (up to 3 per day).
Saturday
–
Sunday
–
Monday
–
Tuesday
–
Wednesday
–
Thursday
–
Friday
–
Locations
Branches
Zizer · Al Mabelah Main
Operational since April 2019
Active
AddressWay 3214, Al Mabelah · Muscat
Coordinates23.5859° N, 58.4059° E
Bays6 service bays · 1 reception
Staff assigned7 (6 tech + 1 front desk)
Monthly revenueOMR 18,400 (April MTD)
Zizer · Qurum Planned
Second location — targeted opening Q4 2026
Pre-launch
Target areaQurum Commercial · Muscat
StatusLocation scouting · 3 sites shortlisted
💡 When Qurum opens, ZIZER will roll up both branches into a single owner dashboard — with per-branch filtering for revenue, staff, and inventory.
Finance
Banking & payment settlement
● Primary · Bank Muscat
Account holderZizer LLC
Account number0312-045-882-001
IBANOM81 0030 0000 0312 0458 82
SWIFTBMUSOMRU
Used forPayroll · card settlement · VAT
● Thawani Pay settlement
Merchant IDTHW-OM-RS-884221
Settlement cycleT+1 (next business day)
Fee1.8% per transaction
Settles toBank Muscat (primary)
Status✓ Active · last settled yesterday
Editing
Banking & payments
● Primary bank account
● Payment processor (online card settlement)
🔒 Banking details are encrypted before being saved. Only you and your finance staff with access can view full account numbers.
Tax compliance
VAT & tax settings
● Registration
Status✓ Registered
VAT numberOM-1204-88421
Registered sinceApril 2021
Tax authorityOman Tax Authority
Filing frequencyQuarterly (every 3 months)
● Pricing & rates
VAT rate5% (Oman standard)
Pricing displayVAT included in displayed prices
Show VAT line on receiptYes — itemized
Round VAT to3 decimal places (Baisa)
Reverse chargeOff (small supplier)
💡 These settings affect every invoice generated. Changing the VAT rate or pricing display only applies to new invoices — past invoices keep their original VAT treatment.
Editing
VAT & tax settings
● Registration status
● Pricing & rates
Document template
Receipt & invoice footer
Footer (English)
Thank you for choosing Zizer
Way 3214, Al Mabelah · Muscat, Oman
Tel: +968 2244 8821 · WhatsApp: +968 9188 4421
VAT No: OM-1204-88421 · CR: 1204884
All services carry manufacturer warranty
Questions? Reply to this message or call us.
Footer (Arabic)
شكراً لاختيارك زيزر
طريق 3214، المعبيلة · مسقط، سلطنة عُمان
هاتف: 22448821 968+ · واتساب: 91884421 968+
الرقم الضريبي: OM-1204-88421 · س.ت: 1204884
جميع خدماتنا تحمل ضمان الشركة المصنعة
للاستفسار، رد على هذه الرسالة أو اتصل بنا.
💡 This text appears at the bottom of every receipt and invoice you send. Use it for warranty notes, return policy, contact info, or thank-you messages.
Editing
Receipt & invoice footer
Billing
Your ZIZER subscription
● Current plan · ZIZER Professional
OMR45.000 / mo
Next renewal: 3 May 2026 · auto-renew enabled · card ending 4421
Branches1 active · up to 3 included
Staff accounts7 of 12 included
Bookings / monthUnlimited
WhatsApp messages1,247 of 2,000 included
Storage3.2 GB of 20 GB used
VAT compliance tools✓ Included
WPS payroll export✓ Included
SupportPriority · 4h response
Data
Local data & backup
Your data is stored locally on this device. Use the tools below to inspect storage usage, back up your data to a file, restore from a backup, or reset everything to defaults.
Loading storage stats…
💡 Export downloads a backup file you can share between devices or keep as a snapshot. Import restores from a backup file (overwrites current data). Reset wipes everything and returns to factory defaults.
Customer signature
Sign below with your finger
✍️
Sign here
By signing, you confirm the order details, total amount, and vehicle condition on record.
Action
Invoice preview
Review before downloading
+ New purchase
+ Add supplier
🏷 Manage supplier categories
Categories help you group suppliers by what they sell. Add new ones, rename existing ones, or delete unused ones.
📋 VAT Ledger · Q2 2026
Chronological record · Apr 1 – Jun 30, 2026
✎ Edit service
Per-size pricing (OMR)
✎ Edit product
✎ Edit staff member
📥 WhatsApp inbox
Recent customer conversations · 3 unread
Reply
+968 ...
Last message preview...
⚙ Automation triggers
Turn each automated message on or off and adjust timing
📋 Stock count
Adjust on-hand quantities · log discrepancies
😴 Dormant customers
62 customers haven't visited in 90+ days
📅 Choose period
Pick a quick range or set custom dates. Reports will recalculate based on the selected period.
Custom range
📂 Billing history
Your subscription invoices
📂 Payroll history
Previous monthly payroll runs · WPS files archive
👁 Payslips · April 2026
Review each staff payslip before approving
📥 Import services from CSV
Bulk-add services from a spreadsheet
Upload a CSV file with columns: Name, Category, Duration, Price, Description. The first row should be headers.